FAQ

We offer end-to-end solutions, including candidate sourcing, selection, documentation processing, visa application support, onboarding assistance, and post-placement services.

We mainly recruit from Nepal, Myanmar, Bangladesh, Pakistan, Indonesia, Sri Lanka depending on the employer’s needs and legal regulations.

We recruit general workers, semi-skilled and skilled workers from various sectors such as manufacturing, services (F&B Restaurant, Retails & Wholesales, Warehouse), agricultural, Plantation and Construction.

Typically, it takes 03 months, depending on the country of origin and government processing times regarding to the quota approvals.

Employers need to provide company details which provide the checklist of requirement for quota approvals (required), job descriptions, and employment contracts. We will guide you step-by-step by our customer services representative.

We conduct rigorous screening, interviews, background checks, and skills testing. In some cases, employers can interview candidates directly whether (on-site or online) before final selection. Strictly follow the demand letter requirements.

We provides guarantees within a certain period according to the consent agreement as guarantee periods as per our service agreement terms.

No, all costs and fees are clearly stated upfront in our quotation and agreement.

We offer a complete one-stop solution, including:

• Candidate sourcing and screening
• Interview coordination (online/offline)
• Pre-departure orientation and medical checks
• Airport pickup and accommodation arrangements
• Post-arrival orientation and onboarding
• Ongoing worker support and communication

We provide a guarantee period of up to 12 months from the worker’s arrival. If a worker resigns, fails to perform, or is terminated within this period due to valid reasons, we offer a one-time reimbursement for pro-rated government fees under our terms and conditions apply.

Our recruitment process strictly follows government regulations in both source and destination countries. We assist employers in fulfilling legal requirements, such as quota applications, employment contracts, and insurance coverage.

Yes. We offer post-arrival support such as:

• Airport pickup and transport
• Orientation on workplace rules and expectations
• Accommodation advisory (if needed)
• Ongoing communication in case of issues

Yes. Our GCR team assists with quota application, permit renewal, and documentation follow-up.

Yes, subject to the stage of the process. Certain costs may be non-refundable once committed (e.g., visa fees or flight bookings). We will explain all terms clearly before agreement.

We focus on transparency, speed, and service. With over 18 years in the industry and a strong sourcing network, we ensure:

• Fast and reliable processing
• Legally compliant procedures
• Professional support from pre-recruitment to post-deployment

Yes, we provide work permit renewal bundles, which include:

• Permit renewal application submission (FWCMS)
• FOMEMA medical check coordination
• Insurance renewal (FWIG & FWHS)
• Passport validity check

Yes. Our passport renewal bundle includes:

• Embassy appointment booking
• Document preparation and advisory
• Transport arrangement to the embassy (if required)
• Monitoring and collection of renewed passport

Absolutely. We provide end-to-end HR outsourcing services, covering:

• Work permit reminder 3 month in advance and monitoring
• Quota application & extension
• Employment Act 1955 advisory
• Absconded worker reporting and follow-up
• Repatriation support

We have a priority support team to handle urgent renewals or last-minute embassy and permit-related issues. Additional rush charges may apply.

We offer both bundled packages (e.g., Permit Renewal + Passport Handling) and standalone services based on your business needs.

Yes. We provide timely updates at each stage via email, or WhatsApp’s and every month provide the all applications status reporting to you.

Yes. We strictly follow ethical recruitment standards, and our sourcing partners abroad are licensed and vetted. We do not support illegal fees or trafficking practices.

Definitely. We offer free consultation sessions to understand your HR needs and propose a suitable service plan — no obligation required.

Yes. If you’ve already identified or interviewed a worker yourself, we can assist with all processing — including documentation, permit application, and arrival arrangements.
This option comes at a lower recruitment fee compared to full recruitment packages, as you’re providing the candidate. It’s a cost-effective solution for employers with trusted sources.

Yes. We continuously monitor the market to offer optimum pricing that balances quality and affordability. Whether you need new workers or bring your own, we tailor our pricing to meet your budget without compromising compliance and service quality.

Yes. We fully support and comply with RBA standards, ensuring ethical recruitment and fair labour practices. This includes:

• No forced, bonded, or trafficked labour
• No recruitment fees charged to workers (if required by client)
• Transparent employment contracts in workers’ native language
• Freedom of movement and proper rest days
• Support for grievance and dispute resolution
  We work closely with clients to meet audit and CSR requirements under RBA or similar frameworks.